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Last updated: May 16, 2026

Terms of Service

These terms explain the basic rules for using Niai. They are a practical starting point and should be reviewed by a qualified lawyer before relying on them for regulated or large-scale operations.

Service

Niai helps small businesses create, schedule, copy, and track WhatsApp-ready marketing messages. Generated content is a draft and must be reviewed before use.

Your responsibilities

  • Use Niai only for lawful business communication.
  • Only message customers where you have a lawful basis and consent where required.
  • Review AI-generated messages before sending them.
  • Comply with WhatsApp Business rules, Meta policies, marketing rules, and local privacy laws.

Payments and subscriptions

Niai charges monthly subscriptions for access to paid planning, scheduling, and growth features. PayPal subscriptions are billed in USD, while Paystack subscriptions are billed in KES. Payment provider availability may vary by market.

For billing help, cancellation, or account support, contact support@niai.pro.

No affiliation with WhatsApp or Meta

Niai is an independent planning tool and is not affiliated with, endorsed by, or sponsored by WhatsApp or Meta.

Availability and changes

The service may change as features, pricing, payment methods, integrations, and compliance requirements evolve.