GDPR Notice

Controller and processor roles

For account, subscription, payment, security, and product usage data, Niai acts as the controller. For customer contact data, consent records, tags, and message schedules that a business user enters, the business user is usually the controller and the app processes that data on the user's instructions.

Lawful bases

• Contract: to provide account access, message generation, scheduling, subscription features, and support.
• Legitimate interests: to secure the service, prevent abuse, maintain logs, debug issues, and improve core product reliability.
• Legal obligation: to retain payment, tax, compliance, or dispute records where required.
• Consent: for optional cookies, optional marketing, or any future non-essential tracking.

Your rights

• Access the personal data we hold about you.
• Correct inaccurate or incomplete personal data.
• Request deletion of personal data where the law allows.
• Restrict or object to certain processing.
• Request a portable copy of data you provided.
• Withdraw consent where processing is based on consent.
• Complain to your local data protection authority.

International transfers

The app uses providers that may process data in countries outside your location. Where required, transfers should rely on appropriate safeguards such as contractual protections, provider data processing terms, or other lawful transfer mechanisms.

How to make a request

Email support@niai.pro with the subject 'Data Request'. We may need to verify your identity before acting on a request. If your request relates to customer data entered by a business user, we may refer the request to that business user as the controller.

References

GDPR privacy notices are generally expected to explain the controller identity, purposes, legal bases, recipients, retention, rights, and transfers. Cookie consent rules generally require consent for non-essential cookies such as analytics or advertising cookies.